QuickBooks Bank Feed Not Working? How to Fix It

When a QuickBooks bank feed is not working, start with a manual refresh: in QuickBooks Online go to Transactions, then Bank transactions, and select Update. If nothing new comes in, the cause is almost always on the bank side (maintenance or a new login prompt), stale sign-in info saved in QuickBooks, a browser cache problem, or transactions older than the roughly 90-day feed window. Work through those four in order and most feeds start flowing again.

A bank feed is the automatic connection that pulls your bank and credit card transactions into QuickBooks so you can review and categorize them. When it breaks, you are not stuck: you can still get every transaction into the books by downloading the statement and importing it, which is covered at the end of this guide. First, here are the common causes and the fix for each.

Why is my QuickBooks bank feed not working?

A QuickBooks bank feed usually stops working for one of four reasons: your bank's website is down or doing maintenance, your saved bank login no longer matches what the bank expects, a browser issue is blocking the refresh, or the transactions you want are older than the feed can reach. Check your bank's site first, since that rules out the most common cause in a minute.

Why is my QuickBooks bank feed not updating?

If the feed connects but no new transactions appear, most banks only sync with QuickBooks about once every 24 hours, so today's activity may not show until tomorrow. Run a manual update from Bank transactions to pull the latest. If a manual update still brings nothing after a day, the bank is likely holding a confirmation prompt you need to accept on its website.

How do I manually update my bank feed in QuickBooks Online?

Go to Transactions, then Bank transactions, and select Update in the upper right. QuickBooks refreshes every connected account and pulls any transactions the bank has released since the last sync. This is the first thing to try whenever the feed looks stuck, because automatic syncs run on the bank's schedule and a manual update forces an immediate check.

Why is my QuickBooks Online bank feed not showing new transactions?

New transactions can be missing because the bank has not posted them yet, the feed already pulled them into a different account, or the bank is sitting on a terms-and-conditions prompt that pauses the sync. Sign in to your bank directly, clear any messages waiting for confirmation, then return to QuickBooks and run Update. Pending transactions that have not cleared the bank will not download until they post.

How do I fix bank feeds not working in QuickBooks Desktop?

In QuickBooks Desktop, first install the latest product update, since bank feeds break after some Windows or QuickBooks updates. If a connection still fails, download a Web Connect (.qbo) file straight from your bank's website and import it through File, then Utilities, then Import, then Web Connect Files. For a deeper reset, deactivate Bank Feeds for the account, then set it up again and reimport.

Why did my QuickBooks bank feed suddenly stop working?

A feed that worked yesterday and fails today usually points to a change outside QuickBooks: the bank rolled out new security or multi-factor login, your password expired, the account got locked after failed sign-ins, or the bank is doing maintenance. None of these are fixed inside QuickBooks. Log in to your bank, resolve the prompt or reset the credential, then update the sign-in info in QuickBooks.

How long does it take for bank transactions to update in QuickBooks?

Most banks send transactions to QuickBooks about once every 24 hours, and many only release activity after it fully clears, which can add a day or two. A manual Update pulls whatever the bank has made available at that moment, but it cannot pull transactions the bank has not posted yet. If something cleared days ago and still has not arrived, treat it as a connection problem, not a timing one.

What is bank error 102 or 105 in QuickBooks?

Bank errors 102 and 105 mean the problem is on the bank's end, usually website maintenance or a server issue that blocks the connection to QuickBooks. There is no fix inside QuickBooks for these: sign in to your bank to confirm the site is working and acknowledge any prompts, then wait 24 to 48 hours and run Update again. If it persists for several days, contact your bank.

Does clearing my browser cache fix QuickBooks bank feeds?

Often, yes. A built-up cache or a browser extension can stop the update from completing or make the feed look frozen. The quickest test is to open QuickBooks Online in an incognito or private window and run Update there, which loads the site without your cached data. If the feed works in incognito, clear your normal browser's cache or disable the extension causing the conflict.

Should I disconnect and reconnect my bank account in QuickBooks?

Disconnecting and reconnecting can clear a stubborn connection, but do it carefully because it can pull duplicate transactions. Before you reconnect, note the date of the last transaction QuickBooks downloaded, then exclude or delete any duplicates the new connection brings in. Try a manual update, updated sign-in info, and an incognito window first; reconnecting is the step to take only after those fail. If the account refuses to connect at all, work through why QuickBooks won't connect to your bank before you disconnect anything.

Why does my bank feed work but transactions are missing?

If the feed connects yet older transactions never appear, you have hit the feed's history limit. QuickBooks bank feeds reach back only about 90 days, and how far back QuickBooks can import bank transactions explains why anything before that window will not download no matter how many times you update. This is the single most common reason a feed looks broken when it is actually working, and it is fixed by importing the older statement instead of waiting on the feed. For the rest of the causes, see the full guide to bank transactions missing in QuickBooks.

How do I import missing transactions when the bank feed isn't working?

Download the bank statement PDF for the missing dates, then convert it to a QuickBooks .qbo file with the converter at the top of this page and import it the same way QuickBooks imports a feed. In QuickBooks Online use Upload from file; in Desktop use File, then Utilities, then Import, then Web Connect Files. Every transaction lands dated and ready to categorize, with no live connection required.

Can I use QuickBooks without the bank feed?

Yes. The bank feed is a convenience, not a requirement. You can run your entire bookkeeping workflow by converting each monthly statement to a .qbo file and importing it, which gives you the same dated, categorizable transactions the feed would. Many bookkeepers prefer this for accounts with flaky connections or for backfilling history, because an imported statement is complete and never silently drops a day.

Once your transactions are in, finish the month by working through how to reconcile bank statements in QuickBooks, and if your numbers are off, check why your bank balance doesn't match QuickBooks. To fill gaps the feed dropped, see how far back QuickBooks can import bank transactions and import old bank statements into QuickBooks. If you also keep records outside QuickBooks, a bank statement to Excel converter is handy for review, an account that only exports CSV can go through a CSV to QBO converter, and you can match expense lines to their paperwork with receipt and invoice OCR.